Internet Of Things (Iot) Technology Is Taking Hotel Guest Experience To Next Level
Hotel operators are seeing the benefits of the digital transformation every day, now they rely on Internet of Things connected devices to redefine guest experience by obtaining tailored information and preferences of their guest and are better engaging with their customers by providing customized experience and service. Internet of Things (IoT) is already changing the way products and services deliver value and in the coming years it will render hyper-personalized recommendation and solve real-time queries redefining guest experience. (Don’t believe us? A research by Greenstein Holdings LLC forecasts that 30 billion devices will be connected by 2020, 160 zega byte data to be contributed by 2025!) Why is IoT good news for hospitality? When you understand an IoT powered smart home, IoT in hospitality is not all that big of a big leap. Internet of things (IoT) in hotel industry implies reduced cost and customized guest experience. From the guest side, they stay in room